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Jun 27 10 6:36 PM

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I did a quick search, and couldn't find a thread devoted to this.  I remember when I first started buying Jordans, and they were still Nikes, they had a 1 year warranty on the air pockets.  I used this to my advantage with the black/infrared VI (my first Jordans).  I wore the piss out of them for 8 months on the basketball court, then the air pocket....uhhh...."accidentally" popped.   The carmines had come out, and I really wanted a pair of those, but couldn't afford 2 pairs in under a year (no one could back then).  So I took it back into the store I got them from.  Manager came out, pushed on the shoe (as if you can tell that way that the air pocket is busted), and brings me out another pair of black/infrared.  I asked if I could get the carmines instead.  He said he could only do that if they were out of the same exact shoe, but since they still have the blacks, he couldn't swap it for a different color.  "Besides, you don't want those.  They look like bowling shoes".   Oh well, got another pair out of it that I beat up for another year.

Now that I have the retro infrared VI, and will strictly be using them for basketball, I'm wondering where JB stands on warranties these days.  Not concerned with the air pockets so much as the midsoles cracking, or paint chipping, or glue coming undone, etc after just a few wears.  Obviously, there won't be any replacements for them should anything happen, but I don't want to be out the money for them either if they fall apart in a matter of a couple months.
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#1 [url]

Jun 27 10 6:39 PM

Nike gives out vouchers for defective shoes, but the defect has to be performance wise not cosmetic. I think you have 1 or 2 years from the production date to get a voucher. My numbers are probably off but call Nike they should know all the specifics.

FS: iPhone 4  300

TEAM DIPSET
The Movement Moves On...


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gentry187.niketalk

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#2 [url]

Jun 27 10 6:58 PM

I remember popping the air bags with a safety pin through the bottom of the sole when I wanted a new pair. It worked every time. Money was tight back then!

TEAM MARVEL -- J. JONAH JAMESON

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NobleKane

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#5 [url]

Jun 27 10 9:10 PM

I remember when I first started buying Jordans, and they were still Nikes
they still are nikes

For Sale brand new Deadstock Nike Lebron 3 birthday pack size 11.5 $200 shipped via paypal payment sent as gift pm me or email at brownnoble@yahoo.com if interested. 

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flappy188.niketalk

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#6 [url]

Jun 27 10 9:33 PM

lol i always wanted to do this, but never made the effort to. it felt white trashy

 WANTED TO BUY OG (1991) JORDAN VI (6) BOX ONLY PM ME, if you have one
2009 Space Jams DS size 13, Cheap!  
1995 OG Jordan X's "Chicago's" size 12.5(rare) For Sale or Trade.

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flappy188.niketalk

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#7 [url]

Jun 27 10 9:33 PM

lol i always wanted to do this, but never made the effort to. it felt white trashy

 WANTED TO BUY OG (1991) JORDAN VI (6) BOX ONLY PM ME, if you have one
2009 Space Jams DS size 13, Cheap!  
1995 OG Jordan X's "Chicago's" size 12.5(rare) For Sale or Trade.

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flappy188.niketalk

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#8 [url]

Jun 27 10 9:33 PM

lol i always wanted to do this, but never made the effort to. it felt white trashy

 WANTED TO BUY OG (1991) JORDAN VI (6) BOX ONLY PM ME, if you have one
2009 Space Jams DS size 13, Cheap!  
1995 OG Jordan X's "Chicago's" size 12.5(rare) For Sale or Trade.

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flappy188.niketalk

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#9 [url]

Jun 27 10 9:33 PM

lol i always wanted to do this, but never made the effort to. it felt white trashy

 WANTED TO BUY OG (1991) JORDAN VI (6) BOX ONLY PM ME, if you have one
2009 Space Jams DS size 13, Cheap!  
1995 OG Jordan X's "Chicago's" size 12.5(rare) For Sale or Trade.

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MrYoungMoney.niketalk

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#10 [url]

Jun 27 10 9:33 PM

^ Smart @*. You know what they mean!
Back when Nike ran the show, Now that Jordan is it's own brand they feel they can do what they want.
I never knew about that warranty, I wish they still had it... But from the looks of it *Cough cough* some of you took advantage of it! xD
I ain't mad at ya' though, good !%$!
Ya' were Kids & I understood Jordans weren't always the cheapest.

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MrYoungMoney.niketalk

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#11 [url]

Jun 27 10 9:43 PM

^ Smart @*. You know what they mean!
Back when Nike ran the show, Now that Jordan is it's own brand they feel they can do what they want.
I never knew about that warranty, I wish they still had it... But from the looks of it *Cough cough* some of you took advantage of it! xD
I ain't mad at ya' though, good #%$!
Ya' were Kids & I understood Jordans weren't always the cheapest.

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super23freak

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#12 [url]

Jun 27 10 11:13 PM

you guys are bad.


then again so is nike and so many of their crappy products that cost so much $$$.

it obviously drives the consumer to fraudulently return something.

R.I.P. MICHAEL JACKSON 1958-2009

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Anomaly.niketalk

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#13 [url]

Jun 28 10 4:54 AM

I was 15, and while $125+ for shoes is common place today (not necessarily cheap, but accepted), back then, that was an OBSCENE amount of money for shoes. It's not something I'd be interested in doing as an adult. I'm just curious as to what their policies are today because nowadays, you DO have to worry about their shoes not holding up too well, just as the retro V fire reds I un-DSed at the beginning of this year attest to. I alternate between 3 pairs of shoes 3-5 times a week for basketball, yet despite not being worn that frequently, the paint is chipping and cracking on the midsoles, is rubbing off on the rest of the shoe (red scuffs all over the white leather), and the glue that holds the midsole to the toe boxes is coming undone. So before I un-DS my infrareds, I want some kind of assurance that JB will back up their product like they USED to do. I don't want to be out a wearable pair of shoes AND the money for them.


And don't play semantics, Noble Kane. You know damn well what I meant. They actually WERE a Nike shoe at that time. Then they became JB, a SUBSIDIARY of Nike. There's a difference, you know. It's like saying Holden is GM, even though GM doesn't really regulate what Holden does with their cars.

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MrYoungMoney.niketalk

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#14 [url]

Jun 28 10 2:25 PM

We understand what you mean bro, but now that JB runs it they don't have any "insurance" on any shoes..
Unless it's defected.
That's just they way it is now...
You're better off buying Nike Basketball shoes!

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JordanHead21.niketalk

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#15 [url]

Jun 28 10 4:20 PM

You are UNDS'ing your infareds?! WHAT?! This is unheard of around here! I thought people just got those to look at?


I would call JB about the warranty issue though, I dno if they would replace the infareds since it is part of a pack, however.

OG ROYAL FOAMS $225 SHIPPED! PM ME

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HAGS.niketalk

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#16 [url]

Jun 28 10 5:32 PM

I am pretty sure their warranty is the exact same as Nike... JB is just a sub company of Nike and their warranties are the same especially because you can buy their product from NIKEstore.com.....

Here you go:
Step 1: Nike USA Footwear Terms & Conditions

No refunds. All refunds must be obtained through the original place of purchase only.
No exchanges due to size, fit, or style selection problems.
For NikeStore.com purchase returns please click here and go to Returns and Exchanges.
Products purchased through a Nike Factory Store must be returned or exchanged through a Nike Factory Store. For a Nike Factory Store in your area, go to our Store Locator page, enter your ZIP code and search distance, and select Retail Type Nike Factory.
If your claim is approved, we will send you a Product Voucher for use on NikeStore.com OR a product replacement (same or comparable style) at the sole discretion of Nike.
The following WILL NOT be accepted:

Any footwear returns that arrive more than 2 years after the manufacturing date (found on the tag inside of the shoe) will be returned without inspection.
Products Nike determines in its sole discretion to be free of any material or workmanship flaws.
Products evidencing excessive wear, misuse or alteration.
Size, fit, and style selection complaints.
Salesman samples or Promotional products.
Returns from consumers residing outside the U.S.
To receive inspection services, any and all items returned to Nike must meet the following requirements:

IMPORTANT NOTE: You must include a return address on any package sent to our consumer warehouse. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed and Nike will not replace the contents of the package. Thank you for your cooperation.

The Nike claim number must be clearly printed on the outside of the package.
Each item returned must have a Nike claim number. For example, 2 pairs of shoes must have 2 claim numbers, and both claim numbers must be printed on the outside of the package. Any discrepancy will result in the entire contents returned to sender without inspection.
Items purchased in pairs (such as footwear) must be returned in pairs and is considered one item requiring one claim number.
Shipments received at any Nike location without valid claim numbers will be returned to the sender without inspection.
Shipping is the consumer’s responsibility. Nike recommends using an insured, trackable shipping method.
Nike is not responsible for lost or stolen product that has been denied and returned. Denied claims that are returned to the RLC will be recycled without compensation.
Inspections and Product Voucher Redemption:

If your product is deemed to have a material or manufacturing flaw, you will receive a Product Voucher for the suggested retail value of that product.
Some Nike Tennis footwear styles have a 6 month outsole guarantee and require the dated original or copy of the original receipt and the original warranty card.
Some Nike Golf footwear styles have waterproof warranties and require the dated original or copy of the original receipt.
The Nike Tennis 6 month outsole warranty policy and Golf footwear waterproof warranty is effective only if the claim is received with a dated receipt from a Nike authorized dealer. This receipt must be returned with the claim to receive inspection.
Footwear that DOES NOT pass Nike’s inspection process will either be returned with an explanation, or donated to the Reuse-A-Shoe program (determined by the sender when the claim is set up). For the safety of our employees, original shipping boxes and other packaging materials will be recycled and not reused on returned products.
If a product voucher is issued, the returned items will be recycled.
Vouchers may be redeemed through NikeStore.com (U.S. site) only.
Vouchers are nontransferable and are not redeemable for cash.
Vouchers cannot be used to purchase Nike Gift Cards.
Voucher value will equal Nike's suggested retail price of the item returned.
Upon voucher redemption, the order total includes the price of the product(s), any applicable sales tax, and shipping charges. If the order total exceeds the voucher amount, the remaining balance must be paid for by a credit card, PayPal, Nike Gift Card, or another Product Voucher.
Unused voucher balances can be used for future purchases on NikeStore.com.
Nike is not responsible for lost or stolen product vouchers. Treat them like cash.
Nike reserves the right to suspend or cancel any issued product vouchers that are associated with a violation of our policies. Nike reserves the right to refuse, cancel or hold for review vouchers and orders for suspected fraud, or for vouchers mistakenly issued in an incorrect denomination, or for violations of NikeStore.com voucher policies. In addition, Nike reserves the right to void any product vouchers and/or recycle products associated with previous fraudulent or abuse of the claim process.
Nike is not responsible for lost or stolen product that has been denied and returned.
Any product voucher resold or purchased from a third party, including those purchased on an internet auction site is void and has no value.

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kcmochris

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Posts: 406

#17 [url]

Jul 23 10 10:13 AM

this is a good thread topic, never knew that JB had a warranty like that....n ya if i knew that, id def be in tha crib with tha safety pin poppin bubbles after i got my runs w/tha kicks.....SWINDLE....shooooootttttttt

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ckauffman23

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#18 [url]

Jul 23 10 12:50 PM

i remember back in the day( like 96-97) if my shoe bled or something to that extent id tell my mom and we would exchange them for a newer release without problems

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